Return & Refund policy

We have a 30-days return policy, which means you have 30 days after receiving your item to request a return. If for any reason you are not satisfied with your purchase, simply notify us by email and we will be happy to help.

Refunds (if applicable)

Once your return has been received and inspected, we will send you an email informing you that we have received your returned item. We will also notify you of the approval or denial of the refund. If you are approved, your refund will be processed and a credit will be automatically applied to your credit card or original form of payment within 3 days.

Returned products must be unworn and in sellable condition. Damaged or modified products (scratches, personalization, etc.) can not be returned.
Shipping will only be refunded in the case of defective products.

When the refund arrives: from the date we receive the returned item within 3 days.

If you have more questions, hit us up at support@xctoy.cn